22.13 According to Leavitt,which one of the following communication patterns is the fastest in terms of
D Wheel(2 marks)
22.14 Which of the following best defines coaching?
A Developing the individual by helping to build on skills and overcome weaknesses
B Provision of one-way instruction on formal tasks required to carry out the immediate job
C Offering career guidance in order to maximise the individual's potential
D Provision of objective advice to overcome the individual's personal problems(2 marks)
22.13 D Rationale:The wheel was the fastest and the Y was the second fasted in Leavitt's experiment.
The chain was the slowest.The reason was the fact that messages came through and were distributed from a central source.
Examiner's comments.The examiner commented that around 50%of students got this question wrong and highlighted the point that students must clearly understand the key definitions within the syllabus.For example,coaching is not one-way so option B could immediately be eliminated.
It is important to look for key words(clues)to the right answer.